When Will I Receive My Shipment?
We strive to ship all orders from our warehouse within five business days of receiving your order. Depending on carrier availability and your location, your shipment will typically arrive between 10-20 business days after the shipment date. We apologize for any delays caused by customs clearance, inspections, or transportation issues.
How Can I Track My Order?
Once your order ships, we’ll send you a Shipping Confirmation email that includes a tracking number. You can use this number to track your order on www.17track.net.
What Are Your Shipping Rates?
We charge a fixed shipping rate of $5.99 USD for orders shipped worldwide.
Which Countries Do You Ship To?
We currently ship worldwide, but if we’re unable to deliver to your country, we’ll let you know and make any necessary changes to your order. Contact us at email@example.com for more information about shipping destinations.
Can I Change My Shipping Address?
You can request a shipping address change on the same day you place your order, as long as it’s before 11:00 pm (PDT, -7 GMT). Please contact us at firstname.lastname@example.org to make any changes.
Can I Deliver to an Address Other Than My Billing Address?
Yes, we can deliver your order to a different address.
How Will My Order Be Shipped? We ship orders from our warehouse on regular business days (excluding holidays). Orders placed on weekends will be shipped the following Monday.